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Privacy Policy

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Last updated: 1st January 2026

 

At Sassiglow (“we”, “us”, “our”), we are committed to protecting your privacy and personal data. This Privacy Statement explains how we collect, use, store, and protect your information when you visit our website or purchase from us.

 

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

Business name: Sassiglow
Contact email: sassiglow@outlook.com

Sassiglow is the “data controller” responsible for your personal data.

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What Personal Data We Collect

We may collect and process the following information:

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  • Identity data: Name

  • Contact data: Email address, billing address, delivery address

  • Order data: Products purchased, custom order details, order history

  • Payment data: Payment is processed securely by third-party payment providers; we do not store full card details

  • Technical data: IP address, browser type, device information, cookies

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How We Use Your Data

We use your personal data to:

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  • Process and fulfil orders

  • Communicate with you about your purchase

  • Manage custom and handmade orders

  • Provide customer support

  • Improve our website and services

  • Meet legal and accounting obligations

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Lawful Basis for Processing

Under UK GDPR, we process your data on the following lawful bases:

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  • Contract: To fulfil your order

  • Legal obligation: For tax and accounting records

  • Legitimate interests: To run and improve our business

  • Consent: For marketing communications (where applicable)

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Marketing Communications

If you opt in, we may send you marketing emails about new products or offers.

You can withdraw your consent at any time by:

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  • Clicking the “unsubscribe” link in our emails, or

  • Contacting us directly at [insert email address]

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We will never sell your personal data to third parties.

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Sharing Your Data

We only share your data where necessary, including with:

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  • Payment processors (e.g. PayPal, Stripe)

  • Shipping providers (e.g. Royal Mail, couriers)

  • Website and e-commerce platforms (e.g. Shopify, Wix, Etsy)

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All third parties are required to handle your data securely and in accordance with UK GDPR.

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Data Retention

We retain your personal data only for as long as necessary to:

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  • Fulfil orders and provide customer support

  • Comply with legal, tax, and accounting requirements

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Typically, order data is kept for up to 6 years, in line with UK legal obligations.

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Your Data Protection Rights

Under UK GDPR, you have the right to:

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  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data (where applicable)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

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To exercise any of these rights, please contact us at sassiglow@outlook.com.

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Cookies

Our website uses cookies to ensure it functions properly and to improve your browsing experience.

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You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

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Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact:

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Business Name: Sassiglow
Email: sassiglow@outlook.com

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